If you are a D.O. Allen homeowner and have a NON-emergency service inquiry, please see below:

APPLIANCES: For appliance repairs please call the number listed in your appliance manual.

INSECTS/PESTS: Your home is treated for termites during the homebuilding process, which is good for one year.  After that point, it is your responsibility to protect your home against termites or other insects.

For all other NON-emergency service inquiries, please contact our Customer Service Department. Appointments are scheduled Monday - Friday 8:00 a.m. - 4:00 p.m.

Telephone
Toll Free: (866) 362-5536 x109
Local: (804) 323-1362 x109

Email
customercare@doallengroup.com

Emergency Service
For emergency service involving plumbing, heating or electric, please click on your community below for contact information. For after hours emergencies NOT involving plumbing, heating, or electric call (804) 400-4929.

Martin's Grant at Old Gun
The Terraces at Swift Creek
Church Road Commons
Creekside Village
Heritage at Wyndhurst
Legacy Oaks